Question 1

GUARANTEE

Accepted Answer

Everything in the shop is made by hand and is guaranteed to be free of defects in materials or craftsmanship. I will be happy to replace any defective products. Wear and tear from normal usage is not included in this guarantee.

Some items are created for everyday use and some need more special handling. Please see the item description to make sure that the item you are purchasing will meet your needs. In other words, if I've created a quilt with the intention that it will be hung on a wall, you may certainly use it on a bed or wherever you would like, but with the understanding that the materials used may not be able to withstand daily handling or rough treatment in the way that an item created for that use would be.

Question 2

SHIPPING

Accepted Answer

Items are shipped from Berkeley, CA by USPS Priority Mail within 3 business days of ordering. As soon as the item has been shipped, you will receive a tracking number by email.

Shipping Fees:
Up to $50 - $9
$50-$150 - $15
	$150 and over - Free shipping

To arrange for international shipping, please contact me directly: staceysharmanstudio@gmail.com (staceysharmanstudio@gmail.com)

Question 3

RETURNS

Accepted Answer

I make every effort to represent products sold in the shop accurately, but want to make sure that you love your purchase as much as I do! I will gladly accept returns on items that are in new, unused condition with all tags and packaging intact.

To return an order, please contact me at staceysharmastudio@gmail.com (staceysharmastudio@gmail.com)within 14 days of receiving your order.

The buyer is responsible for return shipping. International customers will also be responsible for any duties and taxes that may apply.

Products that are ineligible for return include:
- Custom items
- Sale items
- Digital downloads

Please make sure to package your return items appropriately as they are your responsibility until they reach me.

Only products purchased through the Studio Collection shop may be returned. Products purchased from another retailer must be returned to the original seller.

Question 4

DIGITAL DOWNLOADS

Accepted Answer

Quilt patterns and other digital downloads are non-refundable. If you are having trouble accessing your file, please contact me: staceysharman@gmail.com

Question 5

WHOLESALE INQUIRIES

Accepted Answer

If you are interested in carrying Stacey Sharman Studio one of a kind products in your retail store, please contact me at staceysharmanstudio@gmail.com
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In your email, please include the following information:
 • A general introduction to your store
 • The type of products you are interested in
After receiving your request, I'll be in touch. I look forward to hearing from you!

STACEY SHARMAN

SHOP POLICIES

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